Setting Up An Android Mobile Device

This guide provides step-by-step instructions for configuring Android mobile devices and walks you through installing the Roadnet Technologies, Inc. GPS based mobile application. Omnitracs Roadnet Transportation Suite customers will install the Omnitracs MobileCast application. Omnitracs Roadnet Anywhere customers will install the Omnitracs Roadnet Mobile application. Throughout this document, the term mobile application is used to refer to either MobileCast or Roadnet Mobile, whichever application you are installing. There may be slight variations for prompts and screens across different device models.

Mobile Device Prerequisites

• The device must be powered on and the battery charged.
• The device(s) must be activated by your cellular phone company and have a valid data plan and text messaging.
• These procedures must be performed in an area with adequate coverage.
• The device must have e-mail set up. A Gmail account is required to download applications from Google Play Store.
• For questions about the device or phone activation, contact your local cellular phone representative.
• For questions about the mobile application contact Omnitracs support at 1-800-762-3638 or e-mail roadnetsupport@omnitracs.com.

Finding The Correct Setting

To find the setting you want to adjust, use the Search field on the Settings screen. Simply type in the name of the setting and select it from the list provided.

Required Device Configuration

Before you can install the mobile application on your device, you will need to make sure the items below are set as required.

Verifying the OS Version

To run the mobile application at peak performance, you should have the latest operating system version running on your mobile device.

• Step 1: Search for and select Software info.
• Step 2: If the Android version is lower than Android 8.x, search for and select System update.
• Step 3: Choose how you would like Android to be updated.

Verifying the GPS Satellite Setting

To receive GPS information from the mobile device, the GPS services must be turned on.

• Step 1: Search for and select Location.
• Step 2: Ensure that Location is On.
• Step 3: Choose from the list, the method you want to use to send GPS information. The recommended Mode is High Accuracy.

Verifying Automatic Update of Date and Time

Your date and time should be set to use the date and time provided by the network.

• Step 1: Search for and select Date & time.
• Step 2: Ensure that Automatic date & time is On.
• Step 3: Ensure that Automatic time zone is On.

Installing the MobileCast® or Roadnet Mobile Application Using Android Notification

Requests for MobileCast software downloads to mobile devices are submitted through the Roadnet Technologies MobileCast Management Center (www.manageroadnet.com). Contact Roadnet Customer Service for assistance accessing this site. First, log on to MobileCast Management Center. Then, select the device and request to republish.

Requests for Roadnet Mobile software downloads to mobile devices are submitted through Roadnet Anywhere/Omnitracs. To start the process, right-click on the mobile device in Roadnet Anywhere/Omnitracs and choose Send to Mobile Device. Note: You will receive a text message titled DO-NOT-REPLY@roadnet.com. Once the message is received, complete the installation by following these instructions:

• Step 1: On the mobile device, open the text message.
• Step 2: Click on the link in the message.
• Step 3: Choose to open the URL. The APK file is downloaded to the device.
• Step 4: Once the download is complete, click the APK file.
• Note: If you have not chosen a default program to use when launching installations, you may see a list of programs that are on your device and are able to launch the file. Choose the action that will launch the APK file and then choose Just Once or Always.
• Step 5: Select Install to start the installation.
• Step 6: Once the installation is complete, open the mobile application.
• Step 7: When prompted, allow required permissions for the application. You may be able to choose to Allow all the time or Allow only while using the app. Permissions that are required for the application to function properly include:

• make and manage phone calls
• take pictures and record video
• access this device's location
• access photos, media, and files on your device

• Step 8: For mobile devices with Android 10 operating system and higher, when prompted. turn on permission for the application to display over other apps. Press OK and the Appear on top window displays. Toggle Allow permission to On. If you do not grant permission, you can choose to never be prompted again or Continue.
• Notes: MDM software users must open the Settings screen and search for Appear on top. Then, toggle the permission to On.
• Step 9: When prompted, read and agree to the Privacy Policy that displays.
• Step 10: Enter the phone number or Device ID of the mobile device.
• Note: Contact your administrator if the information you enter prompts a warning.
• Once the phone number or Device ID is confirmed, the Log In screen for the mobile application displays.

Installing the MobileCast® Application Using A File Explorer App

Note: The following instructions are for MobileCast users only. If you are unable to install MobileCast using the MobileCast Management Center, you can manually copy the necessary files from your PC to the device and then install it using a file explorer application.

• • The phone number should be entered into the Roadnet Technologies MobileCast Management Center (www.manageroadnet.com).
• • The MobileCastSmartPhone.APK file should be saved to your PC and you should be able to browse to and copy it.
• • A file explorer application must be installed on the mobile device. You can use the app that comes with the device or install another app from Google Play.

Follow these steps to install MobileCast.

• Step 1: Connect the mobile device to the PC. A window opens that offers options of what action to perform.
• Step 2: Choose Open folder to view files and click OK. A window opens, displaying the directories on the mobile device.
• Note: If the open folder option does not display, open My Computer and doubleclick on the appropriate mobile device drive.
• Step 3: Right-click and choose New Folder from the menu. Name your folder.
• Step 4: Copy the MobileCastSmartPhone.APK file into your new folder.
• Step 5: Disconnect the mobile device from the PC.
• Step 6: On the mobile device, navigate to your new folder.
• Step 7: Click MobileCastSmartPhone.APK.
• Step 8: Select Install to start the MobileCast installation.
• Step 9: Once the installation is complete, open the mobile application.
• Step 10: When prompted, allow required permissions for the application. You may be able to choose to Allow all the time or Allow only while using the app. Permissions that are reuired for the application to function properly include:

• make and manage phone calls
• take pictures and record video
• access this device's location
• access photos, media, and files on your device

• Step 11: For mobile devices with Android 10 operating system and higher, when prompted. turn on permission for the application to display over other apps. Press OK and the Appear on top window displays. Toggle Allow permission to On. If you do not grant permission, you can choose to never be prompted again or Continue.
• Notes: MDM software users must open the Settings screen and search for Appear on top. Then, toggle the permission to On.
• Step 12: When prompted, read and agree to the Privacy Policy that displays.
• Step 13: Enter the phone number or Device ID of the mobile device.
• Note: Contact your administrator if the information you enter prompts a warning.
• Once the phone number or Device ID is confirmed, the Log In screen for the mobile application displays.

Recommended Phone Settings

Some settings you may want to change on your mobile device are mentioned below.

Changing the Display Timeout Setting

You can change how long the screen stays on when the device is inactive.

• Step 1: Search for and select Display.
• Step 2: Select Sleep.
• Step 3: Choose from the list, how long you would like the screen to remain on when not in use. The recommended time is 10 minutes.

Verifying Airplane Mode is Turned Off

This setting turns off all of the devices’s radios, preventing the ability to transmit/receive calls and data.

• Step 1: Search for and select Airplane Mode.
• Step 2: If the Airplane Mode option is on, remove the check or toggle the option to turn it off.

Advanced Phone Procedures

Changing the Language Displayed on Your Mobile Device

You can choose to display menus and MobileCast in a different language on your mobile device.

• Step 1: Search for and select Languages & input.
• Step 2: Select Languages.
• Step 3: From the list, select the language you want displayed on the mobile device.

Performing a Master Reset

You are able to reset all device-related settings to their factory defaults and reestablish the mobile device to the data network; this removes all information from the device. If necessary, back up your contacts to a storage card.

• Step 1: Search for and select Reset Options.
• Step 2: Select Erase all data (factory reset).
• Step 3: Select Reset Phone.

Un-installing the Mobile Application

The steps outlined below are for un-installing the mobile application.

• Step 1: Search for and select Application Manager.
• Step 2: Select MobileCast or Roadnet Mobile.
• Step 3: Select Uninstall.
• Step 4: Select OK to remove the mobile application from the mobile device.